Tri-Fold Wallet

How long will it take to receive my order?

Orders ship within 5-7 business days via USPS. Standard shipping to US destinations takes around 3-5 business days depending location. Standard international shipping can take 2-6 weeks. Shipping upgrades are available if you need your order sooner, please contact to make arrangements.

Can you add my initials/name/logo to an item?

Yes we can! We offer custom embroidery for names and initials on most products. Embroidery or embossing options are available for logos and brands. If personalization is available, it will show as a drop down menu on the product page. It is extra to add personalization.

How do I add personalization?

Just add characters to the text area box that appears after selecting "Yes" on personalization options.

Need gift wrapping?

We use a heavy duty kraft paper wrapping, tied up with string, and sealed with a genuine hot wax seal from the 1800’s. We are happy to include a gift note! This feature should be available soon on our website. Contact us if you'd like to do this.

Looking for wholesale or large orders?

If you are interested in ordering 20+ items, please contact us to discuss wholesale pricing.

What is the warranty policy?

Since 2011, we've believed in bringing back the lost art of leather crafting, the promise of quality goods and a lifetime guarantee that the products are crafted to last. If for some reason your product is not working out for you or you'd like to exchange it, get in touch with us. We provide free 30-day returns and free exchanges within 24 hours. 

To start a return, please use our contact form here.

Guidelines

• Return items within: 30 days of delivery 
• Request exchanges within: 24 hours of receiving item
• Request a cancellation within: 24 hours of purchase

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders 
• Perishable products (like food or flowers) 
• Digital downloads or Intimate items (for health/hygiene reasons)

Cancellations

Everything we make is hand crafted and is built to order, due to this unique situation any cancellations made after 24hrs from the purchase date will be charged a $40 restocking fee. 

USA Customers

Free Shipping for All US Orders

Orders ship within 5-7 business days of purchase via USPS. Standard shipping to US destinations takes 3-4 business days. Shipping upgrades are available, please contact us for more questions.

International Customers

Items are shipped with First Class International shipping, they can take 2-6 weeks to arrive, and are sent with no extra insurance. If you would like faster shipping/insurance please contact us. PLEASE ALSO BE AWARE that customs and duty fees are due upon delivery and are different for every country. We will not send items marked as a "Gift". Free shipping does not apply to international orders.

Holiday Shipping

For major holidays, please order 2-3 weeks before to ensure it gets there on time. We cannot guarantee the product will be built and shipped on time.

Undeliverable

When a package is marked undelivered and returned to seller, buyer is responsible for return shipping. 

Shipping times are approximate because of weather/customs/holidays, we are unable to guarantee an exact delivery day.  

Disclaimer: Once an item's tracking number says "Accepted" by USPS we can not be liable for Non-Delivery/Theft/Ect. All items are sent WITHOUT signature required delivery. Please contact us to send your bag with signature required delivery.