Returns, Exchanges, and Cancellations

Since 2011, we've believed in bringing back the lost art of leather crafting, the promise of quality goods and a lifetime guarantee that the products are crafted to last. If for some reason your product is not working out for you or you'd like to exchange it, get in touch with us.

To start a return, please use our contact form here.

RETURN GUIDELINES

  • Request return within 5 days of delivery
  • Item(s) need to be completely unused and in new condition
  • HAS to be in original Lifetime Leather packaging

! Please be aware that we do not cover return shipping, however you are more than welcome to purchase one of our discounted shipping labels.

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

  • Custom or personalized orders 
  • Return requests outside of the return window

CANCELLATIONS

You are free to cancel non-personalized orders without any cancellation fees. Personalized items are not eligible for cancellation if they have already been personalized. Please keep this in mind before ordering.