Returns & Exchange Policy

Since 2011, we've believed in bringing back the lost art of leather crafting, the promise of quality goods and a lifetime guarantee that the products are crafted to last. If for some reason your product is not working out for you or you'd like to exchange it, get in touch with us.

To start a return, please use our contact form here.


  • Request return within 5 days if delivery
  • Item(s) need to be completely unused and in new condition
  • HAS to be in original/complete Lifetime Leather packaging

! Please be aware that we do not cover return shipping, however you are more than welcome to purchase one of our discounted shipping labels.

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

  • Custom or personalized orders 
  • Return requests outside of return window


You are free to cancel non-personalized orders without any cancellation fees. Personalized items are not eligible for cancellation if it has been 12 hours+ or if they have already been personalized, whichever comes first. Please keep this in mind before ordering.