Return & Cancellation Policy
Since 2011, we've believed in bringing back the lost art of leather crafting, the promise of quality goods and a lifetime guarantee that the products are crafted to last. If for some reason your product is not working out for you or you'd like to exchange it, get in touch with us. We provide 5-day return/exchange policy. We do not cover return shipping, however we can provide you with a discounted shipping label. See details below for more information.
To start a return, please use our contact form here.
- Return items within: 5 days of delivery
- Request exchanges within: 24 hours of receiving item
- Request a cancellation within: 24 hours of purchase
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads or Intimate items (for health/hygiene reasons)
Everything we make is handcrafted and is built to order, due to this unique situation any cancellations made after 24 hrs from the purchase date will be charged a 30% restocking fee.